Let us help you create a comprehensive onboarding program that includes an orientation booklet with administrative requirements, company history, and core values. Don't forget to include vital customer service and sales skills.
Every employee is the face of your company. Can your employees talk about your products and services positively and effectively? Customer service is not just about being friendly.
Learn how to incorporate a value-driven learning plan that teaches customer service and sales skills.
Don't let the overuse of technology minimize the face-to-face communication skills that bring a personal touch to your customers. Provide your employees with skills that bring the art of conversation back to the workplace.
Leading a team requires skills like Giving and Receiving Effective Feedback, Goal Setting, Establishing Performance Expectations, and How to give Effective Performance Reviews.
We can set that up for you and provide goals and coaching tools to reinforce learning.
A strong workforce is built on trust and transparency. Select a skill-building session that addresses the challenges that can be addressed with a session on: Conflict Resolution, Dealing with Difficult People, Problem Solving, and/or Teambuilding.
Need a keynote or conference workshop presenter? We offer a variety of subjects that will engage your audience on hot topics.